Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • The scope will be agreed upon during the Sales phase and at the start of the project

  • A final timeline and implementation schedule will should be provided based on the final scope as agreed at the start of the project.An estimated timeline can be provided upon request prior to the start of the project.

  • Timelines are based on the assumption that both meetings and workshops can take place remotely if there are continued travel constraints related to COVID-19. However, this can be tailored to timings and requirements and Adonis recommends in general a combined approach with onsite visits as well as remote working.

...

Below is an overview of the roles and responsibilities we would recommend to implement the Adonis solution. The scope of the project can make some roles and responsibilities redundant.

 

 

 

 

 

 

 

Crewing, including QSSHE and Certification

Payroll

Personnel Portal

Technical and Infrastructure

Project Administration

Adonis

Senior Crewing Consultant

Senior Payroll Consultant

Crewing Consultant

Senior Technical Consultant

Project Manager

Customer

Crewing Specialists and/or Coordinators by Vessel Pool

Training Responsible

Travel Coordinator/Responsible

QHSSE and Safety Coordinator/Responsible

Onboard Competence such as Master, Tech Superintendent or Purser

Payroll Manager/Supervisor
Accounting Manager

Onboard Competence such as Master, Tech Superintendent or Purser

Crewing Specialists and/or Coordinators by Vessel Pool

Onboard Competence such as Master, Tech Superintendent or Purser 

End User Reps

IT Manager or other Technical Specialist including Vessel Support

Onboard Competence such as Master, Tech Superintendent or Purser

Project Manager

System Owner

Work Flow Analysis

Process for capturing and confirming our customer’s design and configuration parameters:

...

  • All testing requires active involvement by the Customer.

  • Throughout the project, testing must be done on individual configuration and for individual deliveries by the Customer.

  • To be able to execute any test, it is important to have a minimum amount of sufficient data in the system.

  • UAT is to be completed by the Customer with assistance from Adonis as required. The testing is conducted to enable the customer to validate that the software meets the agreed-upon acceptance criteria.

  • All UAT preparation and requirements must be prepared by the Customer based on their key processes.

...

  • Any Go Live should be managed by the Customer to ensure the right operational considerations are taken. It can be done as a staggered rollout or as a single “big bang” go live.

  • Considerations to be made are:

    • Sufficient testing and UAT

    • The training of shoreside and onboard staff.

    • Possible implications of double data entry: duplication and additional work for the shoreside and onboard staff.

    • High and Low Season

    • Support by Super Users and availability of the Project Team

  • In addition to the above, we find that engagementis essential to managing expectations within the project team and the end users. A communication plan for the whole organization is a key part of managing this. As is including and directly involving onboard and end users in the project team and the preparation of a rollout plan from the very start of the process.

...

Key project activities and responsibility Matrix 

Stage

Adonis Responsibility

Customer Responsibility

Scope and Planning

 

Establish and agree Scope

Establish and agree Scope

 

Provide a draft Implementation Plan

Confirm and commit to Implementation Plan

Project Resourcing

Provide Functional, Technical and PM Resources to carry out Adonis tasks

Provide Functional, Technical and PM Resources to carry out Customer tasks

Project Management

Coordinate Adonis resources and activities according to scope and timeline

Coordinate Customer resources and activities according to scope and timeline

OVERALL RESPONSIBLE

Project Communication

Managing all Adonis provided project tools including reporting

Call Steering Committee Meetings (SCOM)

 

Call Project review meetings

 

Communication with end users

Change Management

Managing and Tracking Change requests

Managing Change Request expectations within own organization

Budget

Invoicing according to agreement

Managing overall budget

Reporting on time spent by resources

 

Reporting on expected exceptions or deviations

 

Installation and Technical

Preparation of Adonis Cloud environments including SQL and remote access for Customer team

Preparation of all local environments as well as onboard, including SQL and remote access for Adonis team

Installation of Adonis software on Adonis Cloud environment

 

Installation of Adonis software on own sites including Onboard Installations (Adonis will support with installation of Adonis software)

Replication set up and initiation

 

Define Replication Rules

Data Migration

Data Import of standard data sets to Adonis

Advise on Data Import

Templates for import of standard data sets to Adonis

Data Extraction from legacy system,  Data Cleaning and population of data into format for import

 

Modules and Configuration

General  configuration of all Modules

Provide all data including org set up, person information

 

Define Content such as General Codes and Views

 

Analyze workflows from system perspective

Provide Workflows

Plan and Run Workshops

Actively participate in workshops

Report Development

 

Provide reporting requirements and specifications

 

Training

Train the trainer training - of core project team members.

 

End User training  - all other

Standardized Product Documentation Available on Confluence

Standardized How To’s Available on Confluence

Adonis Academy and e-learning – at cost

Any other tailored or customer specific training documentation

 

UAT

 

Preparing UAT

 

Responding to result of UAT

Executing UAT

 

Go Live

Go Live Support

Go Live planning and execution

Change Management  

Any changes to the Scope agreed upon at the start of the project will require Change Management and the issuing of a Change Request.

...