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This article explains what to do how to avoid similar emails continue ending cases when emails from Adonis Jira end up in your Junk/ Spam folder.

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Every email we receive goes through a filtering process that reviews it for legitimacy and any malicious cues. If the email does not pass the filtering process, it gets placed in one of two places: your junk folder or your quarantine folder if it’s malicious. Although only one out of every hundred emails are malicious, only one coming through can have “fatal” consequences on our business.

However, not always the e-mail in the junk folder/ quarantine folder are malicious. They might be just from the none recognized address. To fix this problem and mark the sender as a “trusted source” follow the below steps:

How to move to Inbox

Info

In this example, we are using Outlook app. If you are using other mail client, the steps can differ.

  1. Go to your Junk email

  2. Right-click on the message and select Junk | Not Junk

  3. Tick the option for “Always trust email from “jira@adonishr.atlassian.net”.

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