Reset password for a Crew Portal user

If a crew forgot his/her password for Crew Portal, it can be reset to default (PIN+Year of birth) by Administrator in Crew Portal installed on a vessel.

  1. Login to Administrator Portal.

  2. Go to Access Control > Users and locate the user.

  3. Tag the user, click Edit in the upper right corner:

4. You can choose to force the user to change the password on the next login: