How to change the receiver e-mail of the notification


This is a step-by-step guide explaining how to add a new / or adjust the existing static receiver e-mail address for any notification task.


All the notifications are located under the Setup > Notification Service.

Adding static receiver e-mail

To add a static receiver e-mail(s):

  1. Open the details of the notification.

  2. Go to the Notification E-mail tab > SQL script.

  3. Find the line ending with #Email.

  4. Add a static e-mail address to this line. The e-mail should be separated by commas and surrounded by single quotes. Just like that 'email1, email2, email3' before the #Email sign.

Adding static receiver e-mail into a dynamic condition

Sometimes the SQL statement might look slightly different.

It may contain p0t.TELENO operator near the #Email that refers to the e-mail of all the crew members satisfying the notification criteria. It is required since the e-mail should be dynamic and changed depending on the crew.

p0t.TELENO #Email

However, you can still add a static admin e-mail into this selection following the below structure:

p0t.TELENO + ',' + 'email1, email2, email3' before the #Email sign