This article describes how to set up and use the DigiSyfo-plugin for importing and responding to Norwegian digital sick notes.

Introduction

When a Norwegian employee goes on sick leave, their doctor sends in a digital sick note to NAV. After the employee confirms the content of the note in NAV, it goes to the Employer’s inbox in Altinn. The employer can then collect this sick note (sykemelding) automatically in APM by using the DigiSyfo plugin.

When a sick note has been imported into APM, the Employer can use APM to respond directly to information about the Employee’s nearest leader with personnel responsibility, and send this to NAV via Altinn from APM.

This article describes how to set up the DigiSyfo-plugin, and describes how to use it.

First time setup

If you have already setup Adonis as a system and you have a username and password, you can skip this step.

Set up in Altinn

The general manager with the correct permissions in Altinn needs to create a company user account in the Altinn profile. These credentials should be added to the DigiSyfo-plugin for communicating between Adonis and Altinn. The account will be allowed to send and fetch data from Altinn on security level 3.

You have to register Adonis as a data system to communicate with Altinn

When we added Adonis to our test system, it got assigned an ID-number. We need to use this number when setting up the plugin.

Setup in the DigiSyfo plugin

To open the DigiSyfo-plugin, open APM and click Tools → Export → DigiSyfo.

You will be met with this screen:

Since this is the first time setup, your “user” field will be empty. We will first need to create a user for the plugin. Click the “open editor”-button as indicated in the image above.

When in the editor, click “add reporter” and fill in the fields.

Reporter description is the name of the reporter. You can call this whatever you like.
Organization no. is the org. nr. of the company.
Person ID is the username you created for the Altinn user. In our case, navAdonis21.
System ID is the ID number we got assigned when adding the system to Altinn. In our case, this is 16805.
Authentication type - here you get to pick how you would like to authenticate yourself for Altinn. We choose SMSpin and get a text message on the phone number associated with the Altinn user.
Altinn System Password is the password you created for the data system.
Altinn User Password is the password you created for the Altinn user.

Click save. You have now added a user to the DigiSyfo-plugin.

If you are done testing the plugin and would like to view live data, you need to toggle on the “working with Altinn production”-option in setup.

You should now be ready to use the DigiSyfo-plugin.

How to use the DigiSyfo-plugin

When in the DigiSyfo-plugin you have 4 possible “actions”.

Sick Notes

This allows you to import and view sick notes from Altinn.
To access the sick notes you first need to authenticate yourself. Click “authentication”, and it will send an SMS to the phone number stated in Altinn. Enter this number into the field and click done. You can now “import from Altinn” and view the sick notes (as seen in the image below).
Clicking “Refresh” will load the sick notes from the database tables.

Nearest Leader

NAV will add the “request of nearest leader’s information (oppgi leder)” in the Altinn inbox. This is a request for the manager of the person with the sick note’s information and can be imported into APM.
These requests are displayed in the grid below. The line with red text color means the request has been already replied to (Status Name=”Sendt og arkivert” ).

The others (Status Name=”Utfylling”) means NAV is waiting for a reply. You can click the “Edit Detail/Send Reply”-button to work with it further.

You can send a reply with the nearest leader’s information by either:

Filling in the information manually
or
Clicking the “velg from register”-button. This will enable a dropdown menu where you can select manager/nearest leader from the “nearest leader register”.

When all the information is filled in and you are ready to send a reply to NAV, you can click the “Send reply”-button.

Nearest Leader Register

Here you can add managers/nearest leaders to the register for future use. To do this, click “Add leader”, and fill in the necessary information.

Setup

This button allows you to toggle between working with Altinn PROD and TEST. Make sure that this option is toggled on unless you want to work with an Altinn test environment.

Knowledge Base

DigiSyfo - Digital Sick Note in APM